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Hotel Insider

America's Top Hotels

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Frequently Asked Questions

How do you rank hotels?

At Triple, we utilize proprietary algorithms that have been meticulously developed over years. We take into account a wide array of data points, including, but not limited to: the latest transaction data, guest reviews, and operational history.

What makes your site different from other hotel booking websites?

1. We strictly forbid advertising, ensuring there are no conflicts of interest and allowing us to operate independently (our compensation comes solely from successful hotel bookings). 2. We engage in original and independent research. We actually contact hotels and guests to gather unique insights. 3. We are driven by data and technology. Our team, comprised of computer scientists, uses algorithms and AI to distill actionable rankings and insights from our vast, proprietary dataset.

Can hotels pay to be featured?

No. Our commitment to independent ranking is fundamental to our mission of providing travelers with the tools they need to find their ideal hotel match. This approach benefits everyone: guests enjoy better stays, hotels attract more business, and we receive more referrals.

How often do you update your rankings?

We conduct an annual review of our top list; however, we are constantly collecting data and evaluating new information throughout the year. As a result, hotels may be added or removed at any time.